Privacy Policy

At Greenway Dental, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with applicable laws.

1. Information We Collect

We may collect personal information from you when you:

Schedule an appointment
Fill out patient forms
Communicate with us via phone, email, or our website
Participate in surveys or promotions

The types of information we may collect include:

Name
Contact information (phone number, email address, mailing address)
Date of birth
Medical history and insurance details
Payment information

2. How We Use Your Information

We use your personal information for the following purposes:

To provide dental services and care
To communicate with you regarding appointments, reminders, and treatment options
To process payments and manage billing
To improve our services and customer experience
To comply with legal and regulatory requirements

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:

Dental specialists and other healthcare providers involved in your care
Insurance companies for billing purposes
Service providers who assist us in operating our clinic (e.g., IT services)
Regulatory authorities as required by law

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our clinic employs physical, electronic, and procedural safeguards to secure your information.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to your information if it is inaccurate or incomplete
Withdraw your consent for us to use your information, subject to legal obligations

To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice in our clinic and updating the effective date at the top of this policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Greenway Dental
38/1 Cowlishaw St, Greenway ACT 2900
(02) 6293 9339
reception@greenwaydental.com.au

Your trust is important to us, and we are dedicated to safeguarding your personal information while providing the highest quality dental care. Thank you for choosing Greenway Dental!